Customer support
We are here to Help
If you have any questions about what we offer for consumers or for business, you can reach us or call us
via the below details. We’ll reply within 24 hours.
via the below details. We’ll reply within 24 hours.
Call UsWe're available M-F from
Mon -Sat 8.00-18.00 Sunday Pacific Time.
Headquarters address29th Floor, Block A, Building 1,Tianyao Plaza, Anhongji, Minzhi Street, Longhua District, Shenzhen
FAQIf you have any problems with our business and products,we will reply to you
Person in chargeEbike:Daniel Chen，
19926632335，sales012@szkixin.comEscooter:Kary Deng，
18566625609，sales008@hx1000.com
Become a distributorFllow us, you can share your story and use experience
Do you have any questions,
Will we reply to you as soon as possible
Will we reply to you as soon as possible
Our customer support team is here to help you out, just like chatting with an old friendWe will always get back to you within 24 hours. With our trusty Zendesk service, we'recommitted to providing the best assistance possible. Don't hesitate to reach out - we'rehere for you!
FAST FREE SHIPPINGDeliver in 5 -7 Days
FREE EXTENDED WARRANTYFor 2 years on all bike parts
UNLIMITED SERVICINGFor 12 mths with new bikes
EXPERT ADVICESolve problems effectively
